Privacy Policy

Welcome to Livaasa (“we,” “our,” “us”).
 We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.livaasa.com (“Website”) or interact with us through other platforms such as WhatsApp, Instagram, or any of our online sales channels.

1. Information We Collect

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full name

  • Email address

  • Mobile number or WhatsApp number

  • Shipping and billing address

  • Payment details (processed securely through our payment partners)

b. Non-Personal Information

We automatically collect certain technical information such as:

  • Device details (browser, operating system, IP address)

  • Pages visited and time spent on the website

  • Cookies and similar tracking technologies for analytics and preferences

2. How We Use Your Information

Your data helps us:

  • Process and deliver your orders efficiently

  • Send order confirmations, shipping updates, and customer support messages

  • Notify you about offers, new arrivals, or exclusive promotions (if you’ve opted in)

  • Improve our products, website experience, and customer service

  • Detect and prevent fraud or unauthorized activity

3. Sharing of Information

We do not sell or rent your personal information.
 We may share limited details only with:

  • Delivery partners (to ship your orders)

  • Payment gateways (to process payments securely)

  • Marketing or analytics service providers (to enhance your experience)

All our partners are required to follow strict confidentiality and data protection standards.

4. Cookies

Our website uses cookies to:

  • Keep your cart and preferences saved

  • Understand browsing behavior for better recommendations

  • Track website traffic and improve performance

You can choose to disable cookies in your browser settings, though some features of the site may not function properly.

5. Data Security

We use secure servers, SSL encryption, and access controls to protect your data.
 However, no system is entirely foolproof, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to transactional or legal retention requirements)

  • Unsubscribe from promotional communications anytime

To exercise these rights, please email us at support@livaasa.com.

7. Data Retention

We retain your data only as long as needed to complete your transactions, resolve disputes, or comply with legal obligations.

8. Third-Party Links

Our website or social media pages may contain links to other websites. Livaasa is not responsible for the privacy practices or content of these third-party sites.

9. Policy Updates

We may update this Privacy Policy periodically. All changes will be reflected on this page. We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@livaasa.com
 🏢 Livaasa, Jaipur, Rajasthan, India